Your Shopping Bag

Shipping & Returns


When Will My Order Ship?
All of our items are made-to-order and it usually takes up to 3 business days from the date purchase as fulfillment time.

Shipping Fee & Info
Shipping fee is calculated when you checkout. We offer Free International Shipping for orders over USD$30. Orders are shipped as registered airmail via Hong Kong Post unless specified. And estimated delivery time is 2 - 3 weeks from the day of dispatch. We are not responsible for any delays caused by destination customs clearance processes, severe weather or other unforeseen circumstances.

Returns
If your item is faulty, please let us know through the email, detailing the failure within 7 days of its receipt. Items must be in original condition with all original packaging. After receiving the return at OneLittleForest, we will proceed to exchange or refund. Customer will be responsible for return shipping fee and additional shipping fee that will occur for the new shipment.

Taxes & Duties
All applicable Customs fees, taxes and duties are the sole responsibility of the customer.  Customs authorities require that we state the value of your order directly on your package.   It is at the sole discretion of the Customs agent to release your package.  We have no control over possible delays due to Customs.